FAQ
Find answers about buying Tibia Coins and Premium Time, payment options, delivery times and order security at TibiaIN.
What are Tibia Coins?
Tibia Coins are the official virtual currency of the game Tibia, used to purchase a wide range of items and services in the game. It can also be used to extend premium account time.
How to place an order?
Select a specific product (or a different amount of TC) and the payment method you are interested in and then pay.
What are the shipping costs?
Shipping costs are fully paid by TibiaIn. But seriously, they are free because sending a message is free :)
What is the delivery time?
The standard processing time is 5 minutes. It may take longer, but you'll be notified before the funds are sent (e.g., when sending money via a standard transfer). In exceptional circumstances, such as double transfers, processing time may be longer simply due to capacity constraints.
Are TC transferable?
Yes! You can do whatever you want with them without fear of getting restrictions like on Tibia.com.
How many Tibia Coins can I buy?
From 25 to any number. For larger numbers, please write in person.
Can I buy TC for a friend?
Sure, just give me his nickname for TC shipment.
What payment methods do you accept?
I accept those listed above: Paypal, Revolut, BLIK, Transfer, ZEN, PSC, Card
Do you offer refunds?
As one of the few, I do. However, only in case of resignation within 30 minutes. I know that some purchases are impulsive - so it's worth having time for a possible return.
Is buying Tibia Coins here legal?
Yes, all Tibia Coins I sell are legal and safe because I am an official CipSoft reseller.
What if I don't use Discord?
Write to me SMS / mail / WhatsApp / call. We will definitely get along.
What does it mean you are authorized by Cipsoft?
I am listed on the site as an official reseller because I have a B2B contract signed with the publisher of the game Tibia. Click below and check for yourself on the Cipsoft website.
I entered a discount code and it doesn't work.
Check if you have a typo, and if not - write to me on Discord and I will check the problem.
Can I pay with a currency other than PLN?
Yes! Mainly EURO and USD are available. However, we process about 108 currencies. Fun fact: we often have SEK/GBP/DKK payments =)
I received TC and then a server rollback occurred. What then?
The Tibia Coin account balance is assigned to the account and does not change even if your character progress is rolled back. You don't have to worry!
I have an account on e.g. Sonira (game server), do you deliver?
Of course! Thanks to the fact that TC are assigned to the account, they can be transferred regardless of the world you are on. The exception is Deletera.
Pinned messages
To speed up your purchases, we use a pinned message system. This makes it easier for customers to find their payment method and allows us to find the correct nickname to send to. Please remember to inform us of any nickname changes before submitting payment!